Privacy Policy

Effective January 1, 2026

Mainstay Arlington Concrete Construction, arlingtonconcreteconstruction.com, sales@arlingtonconcreteconstruction.com

Who this policy covers

This policy explains how Mainstay Arlington Concrete Construction, a concrete contractor in Arlington, VA, handles the information you share when you visit our website, call us or ask for an estimate. It covers what we collect, why we collect it, how long we keep it and what you can ask us to do with it.

We're a local business that builds driveways, patios, sidewalks, foundations and other concrete work. We collect only what we need to answer you and do the job, and we don't sell your personal information. You can read more about who we are on our About page.

Information you give us

When you fill out our estimate or contact form, we ask for your name, phone number, email address, the address of the property and a short description of the work you have in mind. You may also choose to send photos or details about your driveway, patio or slab so we can understand the job before we come out.

Our contact form runs on an outside form service, so the details you type are sent through that service and then delivered to us. That service handles your information under its own privacy terms.

When you call us, we may write down your name, number, address and notes about the job so we can schedule an estimate and follow up.

Information collected automatically

Like most websites, ours can collect basic technical information when you visit. This can include your browser type, device type, the pages you look at, how long you stay, the site that sent you here and a general location based on your internet connection.

We use this information in summary form to see which pages people find useful and to fix problems with the site. It isn't used to identify you personally.

Cookies and analytics

Cookies are small files your browser stores so a website can remember things between visits and count how the site is used. Our site may use cookies for basic functions and for analytics tools that report traffic in totals.

You can block or delete cookies in your browser settings. The site will still work for reading pages, calling us and sending the form, though some features may not behave the same way.

How we use your information

We use what you send us to reply to your request, set up an estimate, plan and schedule the work, send invoices and keep records of the job. We may also contact you about the work you asked about, such as confirming a visit or following up after the pour.

We don't sell, rent or trade your personal information. We share it only when we need to get your job done, for example with a supplier or a service provider that helps us run the business, or when the law requires us to.

How long we keep it

We keep estimate requests and contact details for as long as we need them to answer you and to follow up on that request. If we do work for you, we keep job records, such as the property address, the scope of work and billing, for as long as we need them for warranty questions, tax and business records, or as the law requires.

When we no longer need the information, we delete it or remove the details that identify you.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. You can also tell us to stop contacting you about anything other than work you've already hired us for.

We'll respond to your request within a reasonable time. If we have to keep certain records for legal or business reasons, we'll tell you which ones and why.

How we protect your information

We limit access to your information to the people who need it to handle your request or your job, and we use reasonable steps to keep it safe. No website or email system is completely secure, so please don't send payment card numbers or other sensitive details through the contact form.

Children's privacy

Our website is meant for homeowners and property owners, not children. We don't knowingly collect personal information from anyone under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy when our website or the way we run the business changes. The current version will always be posted on this page, so check back here if you want to see what's changed.

How to reach us about privacy

If you have a question or concern about your information, or want to make one of the requests above, call us at (571) 760-4256 or send a message through our Contact page. We're available Monday through Friday from 7 AM to 9 PM and Saturday and Sunday from 6 AM to 9 PM.

Tell us what you'd like us to do, and we'll take it from there. Expect a reply within 1 business day.